Unaico Guide
Activating MasterCard
How to activate MasterCard account?
How to activate MasterCard card?
AdClicks
I try to change from Show All to Show Purchase or Show Usage but nothing happens – why?
Contacting sponsor
I would like to contact my sponsor. What should I do?
Earning Account
When I see funds on my earnings account, where does the fund come from?
Genealogy
What does “Display Associates Only” mean?
Can I delete some accounts from my network tree?
Gift Cards
Where can I find the Gift Card I have just purchased?
Can I purchase a Gift Card with different currencies?
What kind of currencies can I use?
Messages from Unaico
I do not receive Newsletters as my friends do. Why?
Network Placement Sponsorship
How can I view expired points?
How do I change my network Placement Sponsorship?
Network Tree
How do I know when to choose left or right leg to refer new members?
Why can’t I see my network tree?
How many members can I place in my network tree?
How can I find my Referred members in my network tree?
What is the purpose of Network Placement Position button?
Can I sign in a member on an Empty Position?
OFC's Platform
What is an escrow date?
Is it possible to delete/cancel a sell/buy order?
Can I sell OFC’s in escrow?
What are the limitations on the OFC’s platform, if any?
I sold some OFC’s and I can see they have deducted them from my OFC’s account, but I cannot see any funds in my OFC’s Account balance. Why?
I just upgraded/purchased to Advantage Package but I’m not able to sell the OFC’s that I received from the company. Why?
What can I purchase from the funds in my Mandatory Account?
Is it possible to purchase OFC’s from Earnings Account and Online Account?
Can I transfer OFCs to another member?
How is the Portfolio value calculated?
Pay out Rules
Pay out rules for Europe
Pay out rules for Asia
What is the minimum amount to withdraw?
What is the withdrawal request procedure and how long does it take to withdraw funds?
How can I get a pay out to my personal bank account?
How can I get payout to my MasterCard account?
Personal Details
Why does the System show a difference between my First and Last Name and my Display Name?
How can I unsubscribe from the Newsletter?
How can I get the Newsletter in my Language?
How can I change my Profile Picture in Unaico Back Office?
Personal Team Members
How can I use the page “Personal Team Members” and what information can I find on this page?
Position in the Business
How can I find the points history for my weak leg?
How many pin levels are there?
Why is my calculated pin position different from the one on the top right of the Member home page?
What does Projected Earnings mean?
I have 10000 points in my left leg and 0 points in my right leg. Why are my projected earnings 0 Euro?
My projected earnings from the Network Bonus will be 200 Euro this week. How is it calculated?
The system only shows the current week’s Network Bonus. Where can I check my earnings history?
SiteTalk Care
What is the min/max I can donate?
Do you have any reports on who is receiving the donations?
What is ST Care all about?
Do I have to report my donation to the Tax Department in my country?
What has been done with donated money?
How can I find the page to donate money?
Support History
Can I get my secret password through the support system?
I want to clear out my support history. Can I delete some old tickets?
Why don’t I get any answer to my support request?
Withdrawal Request
How can I connect my Unaico account to my MasterCard account?
How do I make a withdrawal to my MasterCard account?
Unaico Members Guide
